There is a malfunction message on my system

  • Updated

Door Locks

Thermostats

Lights

 

Door Lock

  1. Verify the device is powered on.
  2. Verify the device is within range of the Z-Wave network. 
  3. Power off the device, if possible. Wait a couple of minutes, and then power the device back on. 
  4. Trigger the lock by manually locking and unlocking it. 

Thermostat

  1. Verify the device is powered on.
  2. Verify the device is within range of the Z-Wave network. 
  3. Power off the device, if possible. Wait a couple of minutes, and then power the device back on. 
  4. Trigger the thermostat by manually changing the temperature on it. 

Lights

  1. Verify the device is powered on.
  2. Verify the device is within range of the Z-Wave network. Try moving the light device closer to the panel, if possible. 
  3. Power off the device, if possible. Wait a couple of minutes, and then power the device back on. 
  4. Trigger the light device by turning it on and off manually.