Change the name of a camera

Video device names can be customized for easier system management using the customer app and customer website. 

To change a video device name using the customer app:

  1. Log into the customer app.
  2. Tap Menu.
  3. Tap Manage Devices.
  4. In Video Devices, tap More next to the video device to be edited.
  5. Tap Rename Device.
  6. Enter the new name.
      Note: Camera names can have a maximum of 16 characters each.
  7. Tap OK.

 

To change a video device name using the customer website:

  1. Log into customer website.
  2. Click Video.
  3. Click Settings.
  4. Using the Video Device dropdown menu, select the video device to be edited.
  5. Click Video Device Info.
  6. In the Video Device Name field, enter the new name.
      Note: Camera names can have a maximum of 16 characters each.
  7. Click Save.